Money got deducted from my account but order not placed

Name of Complainant Hema
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Hema:

I placed an order on 28 th Jan 2021. Amount got deducted and it clearly shows paid to ajio. But order details not updated in the app. I mailed them, called them but no response. Please help me to get back my money or want my ordered stuffs. 

Image Uploaded by Hema:

Money got deducted from my account but order not placed

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