Money got deducted but no booking confirmation

Name of Complainant V Anurag Vishnu
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by V Anurag Vishnu:

Hi team,

We tried to make a Booking in Agoda yesterday with a debit card. Rs 7505.72 got deducted but then the booking didn’t go through. Calling the customer care number didn’t help at all. Please help me in getting my money back. My bank transaction code is ECOM PUR/RETAIL DOMEST/BAI MH/070721/17:07)
Thanks and Regards,
Anand

Image Uploaded by V Anurag Vishnu:

Money got deducted but no booking confirmation

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