Money got debited from my account and Zomato isnt giving me any option to convey my query

Name of Complainant Agnes Xavier
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Agnes Xavier:

I paid through freecharge pay later for food worth 863 rs and the money got debited but the order says payment failed. i tried the online support but they are not giving me any option to submit my query and i tried the feedback too but to no avail.

Image Uploaded by Agnes Xavier:

Money got debited from my account and Zomato isnt giving me any option to convey my query

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