Money getting deducted twice and order getting placed twice

Name of Complainant Anamika
Date of ComplaintDecember 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anamika:

Today,Dec 25,2018 ,while ordering food from zomato ,the gateway didn’t asked for any otp and straight away money got deducted,therefore I  reordered only to realize later that the first order was also confirmed which was not showing in my orders list.This is ridiculous as when on contacting the customer care they responded that order can get cancelled but you won’t get any refunds.I feel cheated.

Image Uploaded by Anamika:

Money getting deducted twice and order getting placed twice

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