| Name of Complainant | |
| Date of Complaint | September 1, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had deposited amount of 2000 rupees in 1xbet through UPI QR mode on 24 August 2024 1 AM .. and amount not deposited in my gaming account yet.. after 24 hours there customer support executive says money is held by your bank
But I confirm from my bank they don’t held my payment
Kindly check and update and give me my money back
Name -bharat rankawat
Id – 690790459
Amount -2000
Hello!
We apologize for the delay in crediting your deposit. Typically, funds are credited within an hour, but sometimes, due to the load on the payment system or bank, the process may take a few days.
If you haven’t already contacted support, we recommend doing so through your account on the 1xbet website or in the app. Please provide all the details of your payment so that we can resolve your issue more quickly.
We appreciate your patience and are ready to help. Thank you for staying with us.
Best regards,
The 1xbet Team