| Name of Complainant | |
| Date of Complaint | April 13, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have paid 2000 rupees in 1xbet and payment not credited in my gaming account yet… Chats, emails and customer care not responded.. I tried many times to contect but they dont reply me after 2 days
My I’d is 690790459
Bharat rankawat
Image Uploaded by Bharat rankawat:
Dear Bharat rankawat, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team