| Name of Complainant | |
| Date of Complaint | April 12, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited Rs.2000 on 7th April on 1xbet through UPI towards my 1xbet user ID:833740501.
The deposit is not credit to m account even after 5 days. No consideration is given by the customer care on chats, calls and numerous emails.
payment screen shot is attached
Dear sudhish kumar, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Date and time of the transaction:
2. Screenshot of the transaction:
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team