Money deduction from phonepe but not showing in airtel thanks app wallet

Name of Complainant Raj pandey
Date of ComplaintSeptember 28, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj pandey:

Dear team I would like to you give a compalint about the airtel thanks app.
I am making a payment of 145 rs for adding money into the airtel thanks app wallet through phonepe app,My payment had deducted from the phonepe app ,but it was not showing confirmed on the airtel thanks app . then i make one more payment of the same amount because it was urgent for me to recharge my father mobile ,it is confirmed in second time.
but for first time there was not any type fo history showing there. Almost 5 working days are completed but airtel team are saying to me- wait i am investigating about this . they give the time period of 5 working days and it is completed but there is not any resolution for me .
I also complain in phonepe team also but they are told me to wait for 30 days .

I am student 30 days are very much for me . so please resolve my problem as soon as possible.
thanks for your regard

Image Uploaded by Raj pandey:

Money deduction from phonepe but not showing in airtel thanks app wallet

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