money deducted from paytm for snapdeal items but order is not confirmed

Name of Complainant vikram kumar jonnalagadda
Date of ComplaintFebruary 24, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by vikram kumar jonnalagadda:

Respected sir,
I vikram ordered two items on sat 23/2/2019 at 6:03:22 AM IST .
But not yet I have received any confirmation message.
Here  are the details
1)My first order Item name is Sony HT-RT3 Real 5.1 ch dolby digital soundbar Hometheater System (600w) and ORDER ID :201902230555500038 and amount paid 999/- IN Rupees
and 2) MY second order ITEM is DELL INSPIRON 5378 NOTEBOOKE CORE i3 (7 th weneration)  and ORDER ID:201902230603140036 and amount paid 1599/- IN Rupees.
Here I am also attaching scree shots of orders:

Image Uploaded by vikram kumar jonnalagadda:

money deducted from paytm for snapdeal items but order is not confirmed

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