Money deducted from my account

Name of Complainant JyotiPrakash Behera
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by JyotiPrakash Behera:

Prakash,

Hope you’re doing fine!

We would like to inform you that your transaction for amount of Rs. 300/- using Debit card was successfully processed on 08/01/2022 at 1:44 PM against reference numbe 200808896529
We suggest you to kindly contact the merchant ( EDCILDRCARD) to confirm the receipt of the said money. In case the merchant confirms receipt of the money, urge them to either provide the goods/services or to initiate refund against the transaction.

If the issue still persist, kindly reach out to us with the below details

1. Duly filled and signed scan copy of the attached dispute form
2. Scanned copy of the documents mentioned in the Dispute Form as applicable.

Alternatively, you can tap on the below link as well to download the ATM cum Debit Card – Dispute Form:

Click to access ATM-cum-Debit-Card-Dispute-Form.pdf

Kindly note that dispute can only be raised after receiving the correct and completely filled dispute form along with the supporting documents

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