Money deducted from account but Myntra is denying receiving the amount

Name of Complainant Archana Shetty
Date of ComplaintOctober 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Archana Shetty:

When I placed order worth 1203 rupees on 1.10.2023 through google pay, the amount got deducted from my account but in Myntra it showed transaction not successful. I waited for many days but my complaint is not yet resolved I complained to Myntra, gpay and even bank and all are closing complaint without any clear clarification as to where my money went and why is it not getting refunded back into my account

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