money deducted by paytm for videocon d2h recharge but service not provided

Name of Complainant Deep Banerjee
Date of ComplaintJune 21, 2018
Name(s) of companies complained against , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Deep Banerjee:

I had placed an order on paytm for my videocon dth recharge and the money has been deducted by paytm and i have received the message as well that the recharge had been successful but i have not received any channels .Order no – 5377391987

on emailing paytm they are claiming that they have not received payment but i have messages from Paytm saying my money was deducted and my recharge was successful.

I need a immediate refund and have been trying to contact paytm regarding that and it’s been 1 week still haven’t got any refund or the service .This is grossly unprofessional and unethical

Image Uploaded by Deep Banerjee:

money deducted by paytm for videocon d2h recharge but service not provided

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