money deducted..but still not created..it going to be 1.5month

Name of Complainant Payel saha
Date of ComplaintOctober 6, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Payel saha:

on 1st September i transfer money..it get failed but also debited.. but its going to 34 days and my money is not credited on my acc..tranjuction id is – P1809010009590890945002..then i call phone pe they told me wait for 7 days..they didn’t pay my money.. then again i call after 7 days then they said wait for 5 days.. again i call after 5days they said please wait for 4 days again..and when the days are came to end they will say wait for 4 days or 5 days..now recently oneday they told me that money was not deducted it is not their fault please check, it is bank problem..then i filled charge back from but bank says that we already send the money to service provider..but phone pe still ignoring it..and now there has no reply from them..i send emails them but…..they take time 5 oct  and assured me to resolve it..but nope they again fail..please please help me..i am a student.. it is very hope less.

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money deducted..but still not created..it going to be 1.5month

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