Money deducted but recharge not done

Name of Complainant Purva Garg
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Purva Garg:

Hi,

I recharged my Vodafone phone number on 20 Oct 2020 at 9 am through VI app. It was the recharge after porting my Vodafone sim from Delhi circle to my home place. I received the receipt for recharge after recharge was completed. But still it has not been activated and i received the message that this recharge is not available. I want my money back ASAP.

Image Uploaded by Purva Garg:

Money deducted but recharge not done

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