| Name of Complainant | |
| Date of Complaint | July 12, 2021 |
| Name(s) of companies complained against | Agoda.com |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I made a booking through agoda.com on 9 july 2021 for 17th july of a hotel in Gurgaon (Ramada). I clicked on pay later option and filled in my card details. Processing forward I entered the otp and then site got redirected to paytm and money deducted from my account with an error that booking was not able to process.
I need this site to be charged for this offence and my money back.
I have read several cases of this type for this particular site.
Need strict action to be taken.
Image Uploaded by Aishwary goel: