Money deducted but didn’t transferred

Name of Complainant Neeraj Tailor
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Neeraj Tailor:

I paid my PLI insurance amount on 1st November now when I went to pay December amount I got to know that money hasn’t been transferred. And I had to pay penalty amount. Now when I checked history the payment is still pending and when I tried to contact customer care it’s showing reference number is invalid.

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