Money deduct from acount but recharge not done

Name of Complainant	Kamaldeep
Date of Complaint	October 17, 2020
Name(s) of companies complained against	Vodafone idea
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kamaldeep:

I recharge from vi app using internet banking but acc to online banking money deduct and recharge not done acc to vi app .

Means money gone and no recharge done , before this I got same complaint

Image Uploaded by Kamaldeep:

Money deduct from acount but recharge not done

Consumer Complaints Court