Name of Complainant | |
Date of Complaint | October 6, 2024 |
Name(s) of companies complained against | 1xbet |
Category of complaint | Cyber Crime |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I win 9900 rs in 1xbet but after 12-13 minutes my all money deduct and only 58 rs remaining in my account when i chat them they all customer care person told me you play casino game but I’m not play any games they frauds with me my gaming I’d number is 862376981
Image Uploaded by Arman khan:
Our payment department together with representatives of the payment system really confirmed that this transfer was not made on your account. deposit was made on another account, it can mean several variants:
1) Either you have several game accounts and you deposited on another account.
2) Either you have contacted scammers, to whom you personally provided the details of your transaction, which they could take advantage of and credit the money to their account. Unfortunately in this case we will not be able to help you, because the payment system credits strictly according to the correct deposit request on the account where it was made, and the company is not responsible if the player personally provides his personal data to third parties (all official contacts directly technical support are specified only on the site in the contact section).
3) either you are trying to pass someone else’s deposit as your own.
If you have several accounts, we recommend that you contact our support email to merge them, so that you will not have such cases in the future. In the other two cases, unfortunately, we can no longer help, because from our side everything is checked and executed according to the rules.