Money debited from wallet but transaction failed in payment gateway

Name of Complainant Rhea
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rhea:

I had placed an order on myntra worth Rs. 3101 and the payment was to be made from my mobikwik wallet, the money was debited from my wallet but the customer care of myntra says that the transaction failed due to some unknown error in the payment gateway, I would want my refund from mobikwik as soon as possible

Image Uploaded by Rhea:

Money debited from wallet but transaction failed in payment gateway

Leave a Reply

Your email address will not be published. Required fields are marked *