Money debited from bank account but not Credited to the app wallet

Name of Complainant KHADYOT KANTI CHOWDHURY
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by KHADYOT KANTI CHOWDHURY:

Yesterday (20.08.2023, Sunday) I deposited Rs. 100/- to ‘Spin & Win’ app through ‘Baroda E Gateway’ service using BHIM UPI (UPI Id – 629522361@upi) for get a ‘spin credit’. The Transuction was successful; mentioned ammount also debit from my bank account (SBI KIOSK) but still it not credited to the deposited wallet balance of my ‘Spin & Win’ app account. So please do the needful for get back that ammount in my bank account. Thank you.

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