Money debited but not credited to other account and haven’t receive the refund

Name of Complainant Bhavna Sharma
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhavna Sharma:

I made a payment of rs 1800 to baroda e gateway and at that time that was successful but the platform for which i was making payment got failed .The amount has been debited from my account and i haven’t got the refund and bank asked me to contact baroda e gateway i posted complain but nothing happened.

Image Uploaded by Bhavna Sharma:

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