Mobylstore.com – Order MS3952 confirmed but not delivered (Wireless Bluetooth Waterproof Extra Bass Speaker with 16 Hours Battery Life with Airpods Pro Combo – Blue × 1)

Name of Complainant Joshua Daniel Ganta
Date of ComplaintMay 21, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Joshua Daniel Ganta:

I order for Wireless Bluetooth Waterproof Extra Bass Speaker with 16 Hours Battery Life with Airpods Pro Combo – Blue × 1 on 17th May 2020. Paid Rs. 999 through PayUMoney via Transaction ID 321967618 to Divyanshu Jain.

I received a mail confirmation on the same day but till date there is no intimation regarding the delivery. When we contacted the customer care, one Mr. Rahul asked us to enter the Promo Code in the Amount field and send through PhonePe. There is something fishy about the transaction as my amount (Rs. 999) has been deducted twice (first on 17th May and second on 21st May)

Image Uploaded by Joshua Daniel Ganta:

Mobylstore.com – Order MS3952 confirmed but not delivered (Wireless Bluetooth Waterproof Extra Bass Speaker with 16 Hours Battery Life with Airpods Pro Combo – Blue × 1)

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