Mobile warranty bill not provided by amazon

Name of Complainant Sathesh
Date of ComplaintSeptember 13, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sathesh:

Dear sir,

 

I bought Nokia 5 mobile from amazon august 2018, July phone was dead and i tried to get warranty service. But service centre denied with the bill provided by amazon. they provided bill with GST no, but service centre asked IMEI number mentioned bill. I tried amazon to get the bill and warranty is about to expire in 1 month. They didnt responded with the demend keep on postponding with fake excuses like investigation/ rules/ norms etc., Till today 13/09/2019 they cant able to provide any support and asking me to update IMEI number to their registered Amazon seller to get the bill. I Need service amount or warranty replacement from amazon or their seller. Their reply is very rude and cheating.

Image Uploaded by Sathesh:

Mobile warranty bill not provided by amazon

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