Mobile Recharge but not recharge money deduct from account

Name of Complainant	Ashish Kumar Dwivedi
Date of Complaint	June 12, 2021
Name(s) of companies complained against	Jio
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Ashish Kumar Dwivedi:

By Net Banking Recharge Mobile No. 9399788063 amount 587.00 Rs. Date 06. 04. 2021 Trans. No. 1411024502 but recharge not done where is my money

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Consumer Complaints Court