Mobile missing from intact box

Name of Complainant Atul Gupta
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Atul Gupta:

I had ordered VIVO Y33S on 7th Oct from Amazon App and got intact box in 10th Oct. When I opened the box and found mobile missing from it except all accessories. Immediately I raised complaint thru customer care and social media team and now they are denying to refund and replacment after saying that they delivered intact box.

Image Uploaded by Atul Gupta:

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