Mobile data deducted without using

Name of Complainant Fathima
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Fathima:

Hi
On 5th june i just opened my Airtel number mobile data i have received alert of 50% data consumption and next 30 minutes i received 100% data used message. I thought my data over and again I recharged my number.  But also no use. I could not use my data and my work from home was interrupted.  Then next day (on 6th June) the same repeated.  I sent mail to airtel customer care. They send default mail as they will rectify it within 24 hours.  But they didn’t done anything. I am sure nothing happens to my phone settings. Please do necessary action.

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Mobile data deducted without using

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