Mobile data charges unnecessary charged

Name of Complainant Ameeta Dhody
Date of ComplaintDecember 18, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ameeta Dhody:

hi I was traveling to USA with international roaming package . I switched off my mobile data and was only using wi fi services on my phone. I was charged rs17000 for four days and my services were deactivated on the fifth day . Complained several times but they say that I have to pay this amount . There was no message on my phone which could warm me that I am using excessive data . I only got to know when my services were barred and I checked my Vodafone app and I was shocked to see the unbilled amount on my phone . It’s been a month I am following up with them .

Image Uploaded by Ameeta Dhody:

Mobile data charges unnecessary charged

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