Mobile connection barred in spite of payment

Name of Complainant M Velu
Date of ComplaintJanuary 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by M Velu:

Hi.

I have enclosed the bills of payment (20th December 2019, 15th January 2020) for the month of December 2019 and January 2020.

Kindly note that the amount was already paid, but my connection has been barred for the past 1 week.

I have spoken to the customer care and the portal too, but they still claim that the payment hasn’t been received by them.

Requesting you to consider and take necessary action.

 

Mobil No 9894668519

 

Tras Ref NO: 191220472536

 

Amount  Rs 354 /-

 

 

Image Uploaded by M Velu:

Mobile connection barred in spite of payment

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