Mobikwik wallet unauthorized transaction

Name of Complainant Karuppasamy
Date of ComplaintJuly 16, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Karuppasamy:

Dear sir
Greetings of the day
On 06.06.2023 at 7.45 pm a fraudulent transaction happened at my mobikwik zip wallet and I immediately informed them , but after full amount of Rs 12000 taken by frauds through swiggy , they disable my account (both mobikwik and swiggy). So I cannot file a complaint to cybercell due to the shortage of evidence. After I raised a dispute on RBI mobikwik enable my account for two days. So I immediately I submit a cybercrime crime complaint , after this again mobikwik disable my account and forced me to pay the zip dues with late payment. But due to disable of my account I cannot. I mailed to swiggy also to reactivate my account, they also havenot reactivate my account. So do the needful action against these two companies sir
Thanks& Regards
Karuppasamy

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