| Name of Complainant | |
| Date of Complaint | February 2, 2022 |
| Name(s) of companies complained against | MakeMyTrip |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 16th Jan 2021 11:10 AM i have reached out MMT to get my ticket rescheduled, I got callback and i specifically told executive to reschedule it to 26th Jan and the executive said she will check and let me know in 2 hours, when the time passed and i didn’t get callback i called the airline company and got it rescheduled by paying the charges. Then in evening of 16th Jan around 3:50 PM i got call from same agent that my flight got rescheduled to 25th, they rescheduled my flight on wrong date and without any consent from my side.
Since then i am trying to reach out to customer care but not getting any response or any callback, my issue is open with MMT from past 2 days.
