MMT Credit Shell refund

Name of Complainant Binandita De
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Binandita De:

Mumbai – Istanbul flight : PNR GKHEGT
I had Rs. 9600 approx in credit shell balance due to flight non-operational on account of COVID19 which suddenly changed to 0 as soon as I tried to make a booking
Credit shells issued by Indigo for flights booked through MMT which were subsequently cancelled and the credit shell balance is not visible on MMT
 
PNR YHVZXF – Rs. 7930
PNR LPQM4E – Rs. 11206
I am not able to utilise either of these credit shells for my bookings. There is no customer care number to reach out to and this is extremely agitating.

 

Image Uploaded by Binandita De:

MMT Credit Shell refund

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