Mivi neither replacing my product no returning it

Name of Complainant Sujal Patil
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sujal Patil:

So basically i purchased this Mivi collar flash – Orange on 05 Jul 2023, and after using for less than a month one side of the earpiece stopped working. For your information, there was not any physical damage to the product. Then I contacted mivi support for warranty claim, they said their agents or whatever. They took the product and I got a n e-mail saying that, I’ll get an update after they receive my product, then after some days I got another email stating that they’ve received the product and will process it and deliver it within 7 days. Now it’s been more than 12 days, I’ve got no updates, no emails. They’re not responding, when I track my product using track I’d it’s showing under processing like bruh

Image Uploaded by Sujal Patil:

Mivi neither replacing my product no returning it

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