| Name of Complainant | |
| Date of Complaint | January 27, 2024 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi my name is Rudra Bansal
Since January 10. 2024 1 placed an order for a item. Samsung Galaxy Watch 4 classic Order ID: [406-0397907-3097934], from Amazon .my dismay, upon receiving the order on Jan 12, I discovered that the Samsung Galaxy Watch was missing from the package. I immediately contacted Amazons customer care team to report the issue, seeking a prompt resolution.
The customer resentative as that they would investigate the matter and get back to me. I patiently bullied for 5 days (13 jan to 17 Jan)product had been marked as “delivered.” What baffles me even more is that not only was into provided with a refund return when I finally received a response but it seemed as if my complaint was met with a To my disbelief, I was informed that the missing of empathy and concern.
To provide clarity and evidence, ( if you need) I can attach a full live video showcasing the unboxing of the package, clearly illustrating the missing watch.I trust that this will aid in resolving the matter efficiently.
I kindly request your prompt assistance in resolving this matter and ensuring that I receive the complete refund of Samsung smartwatch as per my initial order. Your understanding and cooperation in this regard are highly appreciated.
And till today the refund not be initiated.
Rudra bansal
Image Uploaded by Rudra bansal: