Missing product

Name of Complainant Ritesh kalyankar
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritesh kalyankar:

On 17 nov 2023 I orderd Hubberholme Men Yellow & Blue Colourblocked Sweatshirt”. from myntra, ( order no :(125219249644323317003) in the name ritesh kalyankar, on 22 November, the product got delivered but when I checked the package, it was empty and had nothing except the invoice. I called the customer care and registered a complain but after sometime I got a message saying my claim has been declined, I reissued the complaint but still i won’t be getting any help from them. I either want the product or the refund. I don’t know whether it’s the fault of the company or the one who is delivering the product but I think as the mega company in online shopping, the company itself needs to take the full responsibility of the product being delivered properly at the consumer’s place.

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