Missing items in an order

Name of Complainant Akshat singh
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshat singh:

I ordered two halves kadhai paneer and three naan from the restaurant . They only delivered regular rotis and paneer lababdar. The restaurant could have atleast aksed before delivering the incorrect order. I wrote a mail to zomato customer support with pictures as proof but they wont refund my money. I have wrote to them twice but they have responded wuth the same mails twice.
Order id : 3479981664
I don’t know what to do now and feel harassed by the restaurant. There is nothing i could do to get my money back and so am writing here. I dont order usually from zomato but had to this time because i couldn’t cook food at home.

Image Uploaded by Akshat singh:

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