Missing item in ondc food order.

Name of Complainant Shreerang Bagal
Date of ComplaintMarch 31, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreerang Bagal:

I ordered a paneer butter masala meal through ONDC Paytm from Barbeque Nation. The menu listed a wholesome meal including paneer butter masala, dal makhani, steamed rice, 1 paratha, and 3 angoori gulab jamuns. However, upon receiving my order, I discovered that only the paneer butter masala was included. I have a photo of the order as proof. I feel disappointed as I didn’t receive what I paid for and would like a refund.

Image Uploaded by Shreerang Bagal:

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