Misrepresentation by Paytm customer care

Name of Complainant jeet singh
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by jeet singh:

A lady from Paytm called me saying that she is from the bank and asked to pay saying your request for waiver was not entertained . Later she on call when I asked for number for Aditya Birla finance she gave me number for paytm . I specifically mentioned that I was paying so that I can get the Aditya Birla finance number where I can call and get account deactivated but she instead gave me number where I could not get in touch with any representative . It just took me to the IVR where my issue was not listed. I feel cheated because lady was not from Aditya Birla finance she was just pretending to be one and forced me to pay the bill which I was not suppose to .

Image Uploaded by jeet singh:

Misrepresentation by Paytm customer care

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