Mismatch of Data usage on Airtel Thanks App.

Name of Complainant Salim Sani
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Salim Sani:

My billing is from 08th of every month. Today at 0001 hrs (1 minute past midnight) my monthly quota of 240gb data was added. In the morning at 7am I checked your Airtel Thanks App. It showed that I have consumed 30gb of data from midnight to 7 am. Balance data was 210gb. In the night we were all sleeping and have not used any data.

I have already highlighted this data mismatch earlier also. I have attached the screen shot of this mismatch.

Please do something about this serious issue.

Image Uploaded by Salim Sani:

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