Misleading customers

Name of Complainant Sandeep Patari
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sandeep Patari:

  1. I am a Airtel broadband user. I wanted to surrender my connection as i moved to my hometown. Airtel doesn’t give me an option to surrender the connection on app. I have been trying to connect customer care but they are just fooling the customers and not giving and options to surrender or speak with the representative. Then i thought i will shift the connection and raised a req on app. But its doesn’t reflect. If i create new request, it says, already pending. I am completely frustrated by such poor customer service. Please help

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Misleading customers

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