Mislead by customer care and changes done without consent

Name of Complainant Divya
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Divya:

  1. Customer care changed the circle of my network
  2. They said they have created request for addition to family plan when no such request exists
  3. Gave false ticket numbet
  4. Added to 399 plan without consent
  5. Airtel store , fortune business centre, kaspate vasti told us they will help raise the complaint and i will get mail within 4 hrs but that never happened
  6. So now i have tonpay additional rental of 399 instead of my earlier 50 rs

Image Uploaded by Divya:

Mislead by customer care and changes done without consent

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