| Name of Complainant | |
| Date of Complaint | June 14, 2023 |
| Name(s) of companies complained against | TATA Play Binge |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Since my remote is not working i asked her that my remote is not working so you can send a remote to me but she asked that while pressing on buttons of my remote the red light is blinking and i said yes. then she said this is not a remote problem and she said that i am sending technician so he can check. I asked about the service charges. She said there is only one charge applicable either remote charge of 200 or if the remote is okay then i have to pay services of 100 rs. i said okay and then technician came to my home and checked remote and found out that remote is dead and he said that i have to pay both charges remote charges of 200 rs and service charges of 100 rs. means i have to pay 300 rs for a remote.
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I am having a terrible customer care experience. They are making me run around like a headless chook. I am going to file a complaint with the consumer court too.