| Name of Complainant | |
| Date of Complaint | July 8, 2022 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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yatra.com has no customer support, mentioned number of support are not in working condition.
Even after multiple mails to yatra.com my hotel tax Invoice was not received from 02nd July to 05th July and as per Mr. Naveen Goswami from Yatra “Yatra is not authorized to issue any Invoice”. And the booking Invoice has already been received in the same hotel booking before 2nd July… so why did they misguide the customers ..
Still awaited for my Invoices for below booking no.
0207220033764
0307220019420
0407220019822
Hi, Greetings from Yatra.com! We would like to inform you that as per records, you are already in conversation with us on the email thread under Interaction Id: 32317125 and we have requested to wait for 24-48 Hours for the update. Should you require any further assistance feel free to write back on the same email thread for us to check and assist you better. Regards, Yatra Care
Last hotel booking via Yatra is 05 July and today is 11 July. How long will it take to invoice.. that problem is only with “yatra”.. other website online invoices are sent without any reminder in checkout date.
If the guest has some reimbursement process that hasn’t happened because of your delay. Have you taken responsibility for this?