| Name of Complainant | |
| Date of Complaint | October 21, 2022 |
| Name(s) of companies complained against | IDFC FIRST BANK |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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RESPECTED SIR/MADAM
MY WIFE MRS JHUMA DUTTA IS AN OLD CUSTOMER TO IDFC FIRST BANK BANK
PRESENTLY SHE IS CONTINUING TWO LOANS FROM IDFC FIRST BANK.
HER CUSTOMER ID IS:5138582598
LOAN NO IS:39048399/76314226
SHE HAS NOT MISSED ANY EMI IN PAST.DUE TO SOME FINANCIAL PROBLEM WE ARE NOT ABLE TO PAY OCTOBER 2022 EMI.
AFTER SEVERAL REMINDERS OF BANK PEOPLE WE ARE STILL UNABLE TO PAY.
LAST TUESDAY 18TH OCT YOUR BANK REPRESENTATIVE CAME TO MY HOME AND ASK FOR MONEY,WHEN SHE WAS Aloan IN THE HOUSE WITH MY KID.HE HAS BEEN CONTINUOUSLY PRESSURIZED MY WIFE FOR PAYMENT,AS SHE NOT B ABLE TO PAY AN ANOTHER REPRESENTATIVE OF YOUR BANK AND MISBEHAVE WITH HER VIA TELEPHONE.HE CONTINUOUSLY HARASSED HER VIA PHONE AND USING OFFENSIVE WORDS TO HER.MY WIFE IS SERIOUSLY MENTALLY ASSAULTED BY YOUR BANK REPRESENTATIVES CONTINUOUSLY..
TODAY AGAIN 20TH OCT YOUR REPRESENTATIVE CAME AND STILL UR MANAGER IS DOING WRONG BEHAVE TO MY WIFE ON PHONE.
SIR IS THIS THE PROPER WAY TO BEHAVE WITH A WOMAN?
SIR IS THIS YOUR POLICY?
IS THERE NO VALUE FOR AN OLD CUSTOMER TO UR BANK..
FINALLY I WANT TO SAY THAT I WILL REPAY ALL YOUR PENDING DUES WITH ALL INTEREST.MY EMI WILL NEVER MISS AGAIN.I WILL GUARANTEE YOU THAT AS PER MY LOAN TENURE IS CONCERN I WILL PAY SINGLE DUE TO PENNY TO YOUR BANK.
NEED YOUR KIND REPLY ON THIS.
I WILL PAY YOUR LOAN REGULARLY BUT WILL YOU GIVE BACK MY WIFE DIGNITY.
IT IS MY KIND REQUEST YOU TO PLEASE TRAIN YOUR ALL MANAGERS AND REPRESENTATIVE HOW TO BEHAVE WITH AN WOMAN.FURTHER NO WOMAN SUFFER LIKE HER IN FUTURE.
HOPE YOU WILL UNDERSTAND THE MATTER AND ACT ACCORDINGLY UNDER YOUR KIND PERUSAL.
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