| Name of Complainant | |
| Date of Complaint | September 10, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 9th October 2020, I ordered Miracle Gro Succulent Plant Food. ORDER # 402-5892207-2649153
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For a long time it was showing the message “On its way, but it’s running late”. Screenshot attached herewith.
I waited and waited as I wanted this product badly.
I had ordered this product before and received it as late as 3/4 months. From my previous experience, I thought that the product would reach me late because of the pandemic and delivery problem.
When I contacted Amazon personnel through the “My Orders” window, they promised me that the product will reach me soon.
Now I find that the Window of My Order has closed . The sign of “On its way, but its running late” is removed.
Whenever I have complained to the Customer Service of Amazon, they had assured me that it will be taken care. But no action has been taken so far.
Pl inform me when I can expect this product to be delivered?
I have been a bonafide customer of Amazon since 2015. I would request you to please solve this product delivery problem ASAP.
Regards
Sushmita Banarjii Mitra
602/1, Block O, New Alipore,
Kolkata 700053
