Mental harassment by Flipkart

Name of Complainant Harkesh
Date of ComplaintOctober 31, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Harkesh:

I have booked a butterfly mixer grinder from flipkart on 15th October 2022, at booking time it saw me 19th October of deliver date.And from that day, they keep postponed my delivery dates on daily basis, i have tried to follow up many times and asked for delivering final date but they keep updating dates on daily basis and they call me and mentally harassment me on daily basis, they not even stick to there dates and keep updating next date, this is unexpected as a customer, mentally harassment from last one month.
And at last flipkart cancelled my order without my concerned on 27 Oct 22

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Mental harassment by Flipkart

Name of Complainant Maltesh
Date of ComplaintJuly 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Maltesh:

Hello team,

I had ordered a pair of shoes. I had to return them due to size issues. I raised a return request, but, Flipkart
isn’t arranging the pick up and hence my amount isn’t getting refunded.
Flipkart says refund will be done once pick up is completed, but pick up itself isn’t happening and my amount is stuck. Thrice return request is cancelled without my approval. It’s been more than a month now and Flipkart says the same old story that “refund will b done after pick up is completed”.
Not even a single call from the pick up team I have received yet and return requests are getting cancelled every now and then. When I call Flipkart customer care service, I have to tell my issue to each and every executive that talks to me; moreover executives put me on hold for 20-30 minutes, and then calls get disconnected and nobody calls me back and I have to come again with  my issue to the new executive that I talk with.
I have been mentally harassed by Flipkart. I have to leave my all work behind to get my hard earned money back. Kindly help me ASAP.

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Mental harassment by Flipkart

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