| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am using Airtel Postpaid number for past 10 years but suddenly since June 2020 I stopped being able to send any SMS to any number. All other services including receiving SMS is working just fine.
I booked the complaint in Airtel customer care through 121.
Each time I called I got new executive asking me to explain the problem from the! begining.
This carried on till mid of August 2020. All this time I am still not being able to send any SMS.
All of sudden, I received SMS stating that my complaint is resolved and it was network issue, but I did not receive single call from team and problem is still very much there!
They are also not allowing me to port my number as I am not being able to sent SMS. This is strssing me out immensely. Please someone suggest way out of this mental harassment!!
