| Name of Complainant | |
| Date of Complaint | March 26, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Meesho take returned my product through Ecom express delivery partner on 6th March 2023 at evening 7 pm, but still I don’t get my refund amount. Kindly help me to get my money back. I have harrass from last 13 days. I have complain to Meesho customer service they told me that your back end team will contact with me but still no one contact with me or else no mail to me to resolve my issue.. I have very much disappointed.. Firstly Meesho give me a damaged and dirty product so I thought I exchange my product but Meesho take my dirty and damage product and after received my product they send a message that they cancel my exchange request. So I thought that they take my product return so that now they refund my money back but no still they don’t give my money please please resolve my issue and give me my refund amount which is Rs- 325/
Image Uploaded by Kanika Mitra:
Hello Kanika, we understand your concern regarding return pickup and refund. Please accept our sincere apologies. This has been brought to the attention of our internal team and they are working to resolve the issue. You can follow up on this concern using your ticket number 62351659. We appreciate your patience in this matter.
Dear Mam,
Greetings from Ecom Express
Thank you for writing to us. Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 or write to us at customercare@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express