Name of Complainant | |
Date of Complaint | July 14, 2023 |
Name(s) of companies complained against | Meesho |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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I placed an order for 4 mosquito Machine pieces from Meesho app on 11th July , 2023 My order ID is Sub Order ID 450736666257_1 and total cost of the product was Rs.660 and the amount was paid via GPay. The package was delivered on 14th July 2023 I checked the package and found that only 1 item out of 4 were delivered. I immediately raised a call back from Meesho customer care via their app and informed them of the missing pieces. I was told that they cannot do anything about this I even have to call recording Since, I didn’t support from the customer care team I palced a return request and I was getting only 165 rs as reimbursement .Request you to kindly guide me in getting back my money or delivery of 4 product as per the order
Image Uploaded by Komal Gupta:
Hello Komal, we apologize for the inconvenience caused. We had already escalated the issue to our team and an update has been shared via email under the ticket number 689316750862. We request you to check the resolution in the same ticket. Thank you for your patience and understanding.