| Name of Complainant | |
| Date of Complaint | March 2, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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ordered a kurta set on 21th of February wroth rs. 798 and I have received the parcel on 26th February.Order I’d 711101120454_1.But When I was checking my order I noticed that the product I get is completely different from the product I ordered.I am attaching a picture of it.Then on that day I submit a return request also on that day Courier boy came to pick my parcel up but after some time he said that he can’t pick my parcel up as meesho reject the return request.so please mam call the customer care and tell them about the problem.After that I called customer care for 4 times and all the Executive was telling the same thing that the order is not returnable.I asked for the reason and I was not satisfied with their answers.This is not my fault. You people send me the wrong product and now refusing to take return.this is a Crime what you are doing.And you people doing fraud to me.I didn’t do any fault.Please solve my problem as soon as possible.
Image Uploaded by Susmita Saha:
Hello Susmita, we understand your concern. Please accept our sincere apologies. We had already escalated the issue to our team and update has been shared via email under the ticket 60366735. We request you to check the resolution in the same ticket.