| Name of Complainant | |
| Date of Complaint | September 10, 2022 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Meesho blocked my account because according to them I returned too many times of course if the person is not satisfied with the products they will return it, & literally all of its product are absolutely different from the pictures shown its only obvious that I return it the saaree I ordered is so cheap and definitely not as shown in the picture, also i have received so many orders wherein the colour was different and the design pattern everything was different I also received entirely different products so many times but I never complained before as it could be easily returned. I had been using it since a lot of time i never thought this would happen. I was satisfied if at the end of the day i could return the products I was dissatisfied with. But definitely not the case now .They were saying it’s mentioned in terms & conditions but It clearly advertises that it is made for housewives & most of the Indian housewives are uneducated so you can’t expect them to read. A warning must be given but no such warning or prior notification was given. I really hope it doesn’t happen with any more of you please be careful. I lost ₹6000. I bought some items because i thought if at all I didn’t like the product I can always return it, it literally advertises easy returns everywhere but it blocked my account so i couldn’t return my items. Now I am stuck with items i can’t use, and have also been robbed of approx 6000. If they even flag someone’s account, they should atleast allow them to clear their current/ongoing orders and dues, and block them from purchasing any further Meesho is cheating us all. In its terms and conditions it states that it takes no guarantee or warranty of the products sold and that is on us to see that the seller is trusted or not, if we don’t receive the product or anything meesho has no obligations pertaining to it. But it doesn’t take any guarantee because it knows all products aren’t always good in quality or as described in the information. That is the whole point of return. There are also products that I ordered and absolutely loved and didn’t return because they were what I was expecting and as shown in the pictures. I ordered a lot and most of the products were of such cheap quality and definitely not how the seller was claiming so obviously I returned them. But they just flagged my account so I can’t return anything. This is not fair. Their website also mentions that we can return any product that we’re dissatisfied with. I don’t know what gives them the right to decide my returns were baseless. Even in playstore and advertisements they say there are easy returns but it’s all a charade.
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